Privacy Policy
Last updated: 23 June 2026
Who we are
This website, rolaxit.com, is operated by Rolaxit Innovation, trading through two legal entities — Rolaxit Innovation Ltd (United Kingdom) and Rolaxit Innovation SRL (Romania). For the purposes of applicable data protection laws (including the EU/UK GDPR — Regulation 2016/679), Rolaxit Innovation is the data controller and decides the purposes and means of processing your personal data.
For any privacy matter, contact us through our contact form.
Scope
This policy applies to personal data we process about visitors to this website. It does not extend to third‑party websites we may link to, which have their own policies.
What data we collect
We collect only what we need to respond to you and to improve the site:
- Contact form data — the name, email address, company (optional) and message you submit through our contact form.
- Chatbot data — any messages you choose to send through the on‑site AI chatbot.
- Analytics data — anonymised usage data (pages viewed, approximate location, browser/device type, referral source). Collected only after you consent to analytics cookies.
- Technical data — IP address, browser type and operating system, collected automatically by our servers and security systems.
How and why we use your data
- To reply to your enquiries and prepare a proposal for the services you ask about (legal basis: your request / pre‑contract steps).
- To provide the chatbot service you interact with (legal basis: your consent).
- To measure and improve the website (legal basis: your consent to analytics).
- To keep the site secure and prevent abuse (legal basis: legitimate interest).
Cookies & consent
We use cookies and similar technologies only for analytics and our chatbot, and only after you accept them via our consent banner. You can accept or reject at any time. For full details and to change your choice, see our Cookie Policy.
Who we share your data with
We do not sell your personal data. We share it only with the service providers that make this website work, acting as our processors:
| Provider | Purpose | More info |
|---|---|---|
| Web3Forms | Delivers contact‑form submissions to our inbox | privacy |
| Google Analytics (GA4) | Anonymised website analytics (consent‑based) | privacy |
| Dante AI | Powers the on‑site chatbot (consent‑based) | privacy |
We may also disclose data where required by law, a court, or a competent authority.
International transfers
Some providers above may process data outside your country. Where this happens, transfers are protected by appropriate safeguards (such as Standard Contractual Clauses) in line with GDPR.
How long we keep your data
We keep enquiry and contact data only as long as needed to handle your request and for our legitimate business records, then delete it. Analytics data is retained according to our analytics provider's standard retention settings.
Your rights
Under the GDPR you have the right to access, correct, delete, restrict or object to the processing of your personal data, and to data portability. You can also withdraw consent at any time. To exercise any right, contact us through our contact form. You also have the right to lodge a complaint with your local data protection authority.
Data security
The site is served over HTTPS and we apply reasonable technical and organisational measures to protect your data. However, no transmission over the internet can be guaranteed 100% secure.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the latest version.
Contact
Rolaxit Innovation Ltd · Rolaxit Innovation SRL — contact form